Insurance Responsibilities
- Grow Shirika Agency Business
- Conduct market research to understand customer needs and competitor activities to identify opportunities for product development.
- Promote various insurance policies such as motor, domestic, life, medical, travel e.t.c and provide clients with professional advice
- Provide expert guidance to clients on selecting appropriate insurance coverage options based on their needs.
- Follow up commission payment and reconciliation.
- Claims and Policy Management
- Efficiently process and resolve insurance claims in accordance with company policies.
- Assess and process insurance applications and renewals in a timely manner.
- Ensure premium is collected and remitted to the various underwriters.
- Liaising with insurance companies to ensure vehicle valuation is conducted and reports submitted.
- Supervise and monitor issuance of policy documents, certificates and renewal information to clients.
- Maintain up-to-date records of policyholders and ensure compliance with regulatory requirements
- Risk Management
- Advise clients on effective risk management strategies and policy benefits.
- Conduct risk assessments and provide recommendations to mitigate potential risks.
- Compliance to Keep abreast of evolving insurance laws and regulations to ensure compliance
Marketing Responsibilities
- Strategy Implementation
- Design marketing strategies to promote insurance and other company products.
- Prepare promotional materials and presentations for various stakeholders.
- Conduct market research to understand customer needs, preferences, and trends to generate new business.
- Campaign Management
- Plan, execute, and monitor marketing campaigns (digital, print, social media).
- Create compelling marketing materials including brochures, flyers, websites, and social media content.
- Customer Engagement
- Formulate strategies for customer acquisition and retention.
- Manage customer feedback channels to maintain high levels of satisfaction.
- Brand Enhancement
- Enhance the company’s brand image and expand market presence.
- Represent the company at industry events and conferences to enhance visibility.
Qualifications for the role
- Bachelor’s degree in insurance, Business Administration, Marketing, or a related field.
- Professional certifications in insurance (e.g., COP, ACII) preferred.
- Minimum of three (3) years of progressive experience in insurance sales.
- Exceptional communication and interpersonal skills.
- Thorough understanding of insurance products, market dynamics, and regulatory frameworks.
- Strong analytical and problem-solving skills.
- High ethical standards and integrity.
- Ability to work independently and collaboratively within a team.
- Results-driven with a proactive approach to achieving goals.
- Ability to undertake graphic designs as a marketing tool will be an added advantage.
Kindly send a copy of your application and copy of your Curriculum Vitae to wanamataifa@unsacco.org by 18th April 2025.